FAQ

What are the delivery charges for orders from the Online Shop?

Deliveries are charges on a weight based shipping model, we minimise the cost of shipping to make sure the value offered from our shop is the best it can be.

Which payment methods are accepted in the Online Shop?

All credit card are currently processed by Paypal, all major credit cards are accepted.

How long will delivery take?

Order to delivery is typically 24 – 48 Hrs, at certain times of year the courier network gets slower due to volume but you can track the delivery online.

How secure is shopping in the Online Shop? Is my data protected?

Credit cards are processed on the paypal server, the payment od fully processed by paypal, we never receive any card details, just an approval to ship message when the transaction was sucessful.

What exactly happens after ordering?

Goods are validated, packaged and dispatched through the courier network

Do I receive an invoice for my order?

Yes all orders are processed with a hard copy of the invoice =, detailing the vat content and our Vat number.